Title Case Manager I – First 5 First Steps
Categories Social Services
Salary D.O.E.
Hours 40 hours per week
Status Non-exempt

The Case Manager (Family Support Specialist) is responsible for providing regular, long-term, in-home support with families for the First 5 First Steps CalWORKS Home Visiting Program in the Central/North Central Region. Duties include: conducting assessments, implementing in-home parent education activities, connecting families to community resources, facilitating parent engagement meetings/events, and maintaining case records. Two openings. See complete job description and requirements.

QUALIFICATIONS (Education, Experience and Certifications):

  • High School diploma or equivalent required
  • Bachelor’s Degree in Child Development, Human Services, Social Work or related field preferred
  • Experience working with families with multiple needs
  • Computer skills including MS Word, Excel, Outlook and data entry
  • Competency and experience in working with people from a wide variety of cultures and backgrounds
  • Experience working with teens, military families and/or immigrants and refugees desirable
  • Access to reliable transportation and willingness to use for job-related tasks


  • Ability to establish rapport and develop trusting relationships
  • Capacity to write accurate case notes
  • Knowledge of infant and child development
  • Familiarity with community resources for infants, children and families
  • Ability to maintain boundaries between personal and professional life
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SAY San Diego, Inc. is an equal opportunity employer.